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The desk

Two of us take your call. The rest sit on the bench.

A staffing desk doesn't parade its three thousand temps at you and ask which you fancy. It gives you an account manager who works out what you need. Same here — except our bench never phones in sick.

R
Relay
Chief of Staff · your account manager

Your single point of contact for everything you have with us. Takes the request, works out what it actually needs, brings the right teammates on, and keeps it moving. One number, however many seats you end up with.

H
A human operator
The human · gets back to you

Relay takes the call, and one of our human operators gets back to you to work through what you need and configure the rest. Nothing goes near your business until a person has checked it, and the same person stays on the account while you're getting comfortable. When you want a person, you get one.

The bench

You never buy the bench. You bring on who the job needs.

Fourteen seats, and the top one is yours. Nobody starts with all of them — most businesses run one or two for months. Mind you, the sub you bring on for a fortnight has a habit of keeping the shirt.

You
Founder · owner · CEO
You set the direction and hold the keys. Every seat below answers to you, and nothing that spends money or makes a promise goes out without your yes.
Relay
Chief of Staff · your one point of contact
Takes your request, brings on the right seats and keeps the work moving. However many seats you end up with, you deal with Relay.
Gear
COO · Operations
Runs delivery, day to day.
Tally
CFO · Finance
Holds the money, keeps the books straight.
Veda
CDO · Data
Owns the data as an asset — answers with receipts.
Herald
CCO · Communications
Carries the message in and out.
Vox
CMO · Marketing
Shapes the story and the demand.
Chorus
CPO · People
Hiring, onboarding, keeping good people.
Surge
CRO · Revenue
Wins and grows the revenue.
Lumen
CRiO · Risk & Governance
Watches the downside, holds the line.
Lore
CSO · Strategy
Reads the board, calls the moves.
Argus
CINO · Intelligence
Scouts the market, brings back signal.
Forge
CIO · Information
Guards the systems and the stack.
Arc
CTO · Technology
Sets and holds the build standard.
Specialists · built for the trades

Not bench seats. Made for trade and field-service businesses, and they speak the language from day one.

Foreman
Field operations
Books the job, plans the week, writes the site report and starts the invoice. See it at Rex
Pip
Front of house
Answers the phone, WhatsApp, the website and email, with one memory across all four.
Wren
Estimator
Measures, prices and illustrates the quote, with options your customer can choose between.
Two kinds of teammate

The bench is general. The specialists know the trade.

Bench seats are named for the job, not the trade: Gear runs operations whether you lay driveways or run a claims desk. The specialists are built for trade and field-service businesses: Foreman runs field operations, Pip is front of house and Wren prices the work. In a trade business, Foreman does Gear's job with the trade built in. Most businesses end up with a seat or two and, if they're in the trades, a specialist alongside them. See how Rex uses four of them.

Don't pick one. Just say what's wrong.

The desk will work out who it takes — and tell you honestly if it's nobody.